cryptocurrency exchange BitMart The trading platform announced that it will begin to shut down its operations in an orderly manner. The decision followed a comprehensive review of the company’s current operating conditions, the broader market environment and its long-term strategic priorities. Authorities expressed their deep regret for this move, while emphasizing their determination to handle the process in a responsible and transparent manner. users.
The slowdown will consist of several clearly defined phases. Starting at 01:30 UTC on July 26, 2026The platform will suspend new user registrations, stop accepting deposits, and stop issuing new trading orders.
Futures trading will only go into reduction mode, preventing new positions from being opened, while spot markets will no longer accept new orders.
Automated features like copy trading, grid trading, and APIAt this point based trading will also end.
Important Notice
After careful consideration of the company’s operating conditions, market environment and future strategic direction, BitMart has made the difficult decision to begin an orderly shutdown of trading platform operations. We are very sorry that we have to do this… pic.twitter.com/KX3zczIrAh
— BitMart (@BitMartExchange) July 26, 2026
Users with pending orders are expected to cancel them, otherwise the system may do so automatically. One month later, at 01:00 UTC on August 26, 2026, all trading services, including spot and futures, will be completely stopped.
Those that remain open futures Positions may be settled by the platform according to prevailing brand prices, index prices or other settlement rules to be detailed in subsequent notifications.
Products within the BitMart Earn suite, along with staking, lending and Launchpad offerings, will be phased out, with specific payment and payment guidance to follow through official channels.
Platform operations are scheduled to completely cease on January 31, 2027 at 15:59 UTC.
After this date, users will have limited access for a period of time to review account history and process remaining withdrawals.
Withdrawal services will remain available throughout the transition.
BitMart strongly encourages its customers to close open positions, complete or update their identity verification (KYC) use earnings or funds from staking products when necessary, cancel pending orders and send withdrawal requests as early as possible.
changing It recommends that verification and position closing processes be completed before 01:00 UTC on August 26, 2026, and withdrawal requests be sent before 05:00 UTC on the same day.
Requests may face manual review identity controls, device and IP security, address verification, source of funds review and compliance scanning.
Processing will follow a first-come, first-served approach and may take longer due to high volumes or additional documentation needs.
Users are advised to download and retain balance, deposit, withdrawal and withdrawal records. trade history.
Those who miss the preferred windows will still have access to special post-deadline procedures where further instructions are provided separately. Accounts that may be frozen due to disputes or sanctions will preserve its objection options.
BitMart also issued a clear warning about increased fraud risks during the shutdown.
The company will never charge for faster transactions, account unfreezing, or priority transactions through unofficial channels such as the following. TelegramWhatsApp or private messages.
Staff will never ask for passwords, private keys, basic phrases or verification codes.
Customers Only the official website, app, registered email and support notification system should be trusted.
Support will continue to be available through the help center and ticketing portal, but response times may be longer due to increased inquiry volume.
Users are asked not to open multiple support tickets for the same issue. In their statement, the BitMart team thanked users, business partners and employees for their trust and support over the years.
changing He emphasized that the closure aims to protect user interests while ending operations responsibly. Full details and ongoing updates will continue to appear officially BitMart channels. Users holding assets on the platform must take immediate action to secure their funds in accordance with the published schedule.
